Special Announcement: ACU online banking and ITM access will be offline periodically on Saturday, December 14, 2024, while we perform scheduled maintenance and network upgrades. Note: ITMs will still provide ATM services. We appreciate your patience and understanding. 

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Own Your Journey

At Ashland Credit Union, we embolden our members to achieve their financial goals. Along life’s journey, you can count on us for guidance as you strive for financial wellness.

Your life is your journey…Own It!

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Home > Own Your Journey > Contact Us

Contact Us

Mailing Addresses

  • Ashland Credit Union, 305 Martin Luther King Jr. Blvd., Ashland, KY 41101
  • Deposits/Loan Payments: Ashland Credit Union, P.O. Box 391, Ashland, KY 41105
  • Visa Payments: Ashland Credit Union, P.O. Box 37603, Philadelphia, PA, 19101-0603

Locations & ATMs

Phone Numbers

  • Lost or Stolen Visa/Debit/ATM: 1-888-918-7811
  • Lost or Stolen Visa Credit: 1-866-820-5826
  • Activate Visa Debit or Change PIN: 1-866-985-2273, Outside of the United States Call Direct: 1-531-262-5314
  • Collections Department: 1-800-325-3573

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