Join Our Team

Ashland, Kentucky Location:

Vice President Member Experience

Ashland Credit Union is looking for a skilled, well-versed financial services executive to join their team as Vice President Member Experience. Reporting to the Executive Vice President and working in collaboration with the senior management team, this position will oversee the consumer lending, member service, and marketing departments by ensuring consistent, quality service in all areas, recommending new and competitive programs and services, and continually evaluating each department’s strategic direction. This role will assist the Credit Union in living out its mission of building lifelong financial relationships in order to maximize the financial well-being of the members, by providing outstanding service to both members and employees.

In order to be qualified for this role, you must possess the following:

  • Masters degree in business administration or related field is required. 
  • At least ten years’ leadership experience in a progressive financial institution or retail environment is preferred. 

Vice President Business Services, and Mortgage

Ashland Credit Union is looking for an experienced financial executive to join their team as Vice President over Collections, Business Services, and Mortgage. Reporting to the Executive Vice President and working in collaboration with the senior management team, this position will oversee the mortgage, and business services departments by identifying industry trends and performance indicators, recommending new programs and services, and continually evaluating each department’s strategic direction. This role will assist the Credit Union in living out its mission of building lifelong financial relationships in order to maximize the financial well-being of the members, by providing outstanding service to both members and employees. 

In order to be qualified for this role, you must possess the following:

  • Masters degree in business administration or related field is required. 
  • At least ten years’ leadership experience in a progressive financial institution environment is preferred. 

Credit Union Teller (2 Positions Available)

Ashland has an exciting opportunity for a Teller to join our Ashland Credit Union business at our Ashland, KY location. This is a very visible, significant role within the Company. This position will report to Assistant Member Representative.

The responsibilities of the position include, but are not limited to, the following:

  • Deliver service in alignment with ACU’s Service Standards, Policies and Procedures.
  • Cross-sell credit union products by answering inquiries, informing members of new services and product promotions.
  • Responsible for making sure all appropriate regulations are followed when conducting transactions. Ex. OFAC searches, Third Party Authorization Forms, Currency Transaction Reports, Suspicious Activity Monitoring.
  • Excellent  Customer Service

The responsibilities of the position include, but are not limited to, the following:

  • Deliver service in alignment with ACU’s Service Standards, Policies and Procedures.
  • Cross-sell credit union products by answering inquiries, informing members of new services and product promotions. 
  • Responsible for making sure all appropriate regulations are followed when conducting transactions. Ex. OFAC searches, Third Party Authorization Forms, Currency Transaction Reports, Suspicious Activity Monitoring.
  • Excellent  Customer Service
Ashland Credit Union is an Equal Opportunity employer.

Address
1300 Central Ave
Ashland, KY 41101

Phone
606-329-5489
1-800-245-8112