Contact Us
Phone Numbers
Department Number
Member Contact Center(800) 245-8112
(606) 329-5489
Cottage Grove Branch Office(651) 256-0820
Lost or Stolen Visa/Debit/ATM(888) 918-7811
Lost or Stolen Visa Credit(866) 820-5826
Activate Visa Debit or Change PIN(866) 985-2273
Collections Department(800) 325-3573
Fax (Ashland)
Fax (Dublin)
Fax (Lexington)
Fax (Minnesota)
(606) 329-5414
(614) 790-1297
(859) 357-4129
(651) 846-9627

Mailing Address,
Deposits/Loan Payments
Ashland Credit Union
P.O. Box 391
Ashland, KY 41105
Physical AddressAshland Credit Union
1300 Central Ave
Ashland, KY 41101
Instant DepositsACU Instant Deposit Dept
P.O. Box 391
Ashland, KY 41105
Visa PaymentsAshland Credit Union
P.O. Box 41769
Philadelphia, PA 19101-1769

Comments and Questions Form:
Please note: The below form is for general inquiries only. We are required to verify your identity before we can access your private account details. This means we can not provide specific information about your account or take any action that would result in a change to your account based on this form. This includes items such as changes to deduction amounts, address changes, or transaction inquiries. To ask a question about any of these items, you will need to log in to Internet Teller and use the Communication Center secure messaging system.

Member #
Email Address