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Contact Us
Contact Us by Email
Contact Us by Phone
Contact Us by Mail
Visa Payment Address
Lost or Stolen Visa Card
Business Hours and Closings
Contact Us by Email
For your convenience, ACU offers an online form which allows your
request to be routed to the appropriate department within the Credit Union.
Contact Us by Phone
Main Phone Numbers
• In the Ashland, KY area: 606-329-5489
• If outside Ashland, KY area, Toll Free: 800-245-8112
• Fax: 606-329-5414
Contact Us by Mail
Please address correspondences to:
Ashland Credit Union
PO Box 391
Ashland, KY 41105
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Visa Payment Address
Please mail Visa payments to:
Ashland Credit Union
PO Box 41769
Philadelphia, PA 19101-1769
Lost or Stolen Visa Card
You must call the following numbers when your card is lost or stolen. We will immediately disable the card for your
protection and a new card will be issued. A new card should arrive within 5 to 7 working days.
- For a lost or stolen Visa card call: 800-556-5678
- For a lost or stolen ATM/Check card you must call both of the following numbers:
888-849-6046 and 800-449-7728
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Business Hours and Closings
Hours of operation:
Monday - Friday
8:00 a.m. to 5:00 p.m. EST
24-hour Services
Internet Teller: http://www.ashlandcu.org/it
ART: 606-329-5489 or 800-245-8112
Apply For A Loan "24 hours a day, 7 days a week"
606-329-5489
800-245-8112
Holiday closings:
New Year's Day
Good Friday
Memorial Day
Independence Day
Labor Day
Thanksgiving (Thursday and Friday)
Christmas Eve and Christmas Day
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