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How do I apply
for a loan?
Complete our convenient online
loan application or contact an ACU member representative
if you need guidance in selecting the loan that best fits your
needs.
How do I make
a loan payments?
Members can make loan payments to their account in many
different ways.
- Payroll Deduction/Direct Deposit.
- Mail the funds to
ACU. Make checks payable to ACU and write the loan
account number in the memo section of the check.
- Use an ACH
Origination which allows ACU to setup a periodic
transfer of funds from a different financial institution
into your ACU loan account.
- Utilize
Periodic Payments. You can setup automatic
deposits from one ACU account to another on a monthly,
semi-monthly, bi-weekly or weekly basis.
- Transfer the funds using
Internet Teller or ART.
- Visit the Credit Union and make your payment at one of
our teller lines.
What is
required of me after I receive a transportation loan?
- The title must be in your name.
- ACU must be recorded as the lien holder on the title.
- ACU must be listed as Loss Payee on your insurance
policy.
- You must carry comprehensive and collision insurance on
the vehicle with at
least a $1,000
minimum deductible.
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How do I
find the value of a used vehicle before I apply?
You may call one of our friendly member representatives at
1-800-245-8112 or find the vehicle's value through the NADA web
site at www.nada.com.
Why do
you not offer Home Equity Loans in my state?
Home Equity Loans are expensive to set up because the Home
Equity laws are different for each state. Therefore, the
Credit Union initiates the research and development of Home
Equity Loans based on member demand. If you would like
the Credit Union to offer Home Equity Loans in your state,
email us with your request.
How long does it take
to process a loan?
With the exception of home loans, first time applicants will typically be notified within 24 - 48 hours after
ACU has received their completed application and current pay stub. For
members who have an existing ACU loan and application on file, notification
can be available in as little as a few hours, but can take up to 24 hours to
process. Of course, each application is different and will vary depending
on the situation.
Home Loans are always different and vary depending
on appraisal and legal document availability. Home Loans can take several
weeks to complete.
How do I check my
credit?
ACU cannot supply members with a copy of
their credit report. However, members can purchase a
copy of their credit report through
TrueCredit. If an applicant is rejected for a loan,
the Credit Union will mail a letter to the applicant with
instructions on how to receive
a free copy of the credit report.
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